Shipping Policy
Excuse My French Clothing currently ships to the United States, France, and Canada.
Order processing time:
Orders are processed within 2–5 business days.
United States:
We offer free shipping on all U.S. orders.
France:
Flat rate shipping of $10 per item.
Canada:
Flat rate shipping of $5 per item.
International Orders:
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Shipping rates are per item
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International customers are responsible for all duties, taxes, and import fees
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Shipping costs are non-refundable
Returns & Exchanges
We hope you love your purchase from Excuse My French Clothing.
If for any reason you are not completely satisfied, you may request a return within 21 days of delivery.
Return Conditions:
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Items must be unworn, unwashed, and in original condition
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Final Sale items are not eligible for return or refund
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Shipping costs are non-refundable
Refunds:
Refunds will be issued to the original form of payment within 3–4 weeks of receiving and inspecting the returned item.
Exchanges:
If you are requesting an exchange, please indicate the item you would like sent in its place. Replacement items will ship within 2 business days of receiving the returned product.
How to Start a Return or Exchange:
Email the following information to returns@excusemyfrenchclothing.com:
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Order number
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Product description
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Reason for return
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Exchange request (if applicable)
If approved, we will email you a return authorization form and instructions within 2 business days.
Additional Notes:
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Customers are responsible for return shipping costs
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Excuse My French Clothing is not responsible for lost or damaged return shipments
If you have any questions, just email us — we’re reasonable people.